The Red Phone – Management Consulting in 30 Seconds or Less
Modern business faces complex problems; management often calls upon highly-specialized consultants to help them address these difficult problems. If you’re ever called to help identify these most pressing issues, one of the easiest and quickest ways to start is to talk about the Red Phone.
You know which phone I’m talking about — it’s the red phone that sits on it’s own special corner of the desk. Lights flash when it rings; when you answer it, the person on the other end isn’t in a good mood, he’s not pleased, he thinks everything is your problem and he wants you to fix it! (And … he’s right! It is your problem and you do need to fix it!)
What I want to know is — when this phone rings, 1) Who is it on the other end, and 2) what are they upset about
This spotlights a manager’s hot spots, his points of pain. These are the frustrating tribulations that vex his day. If you can identify who’s on the red phone and what they’re calling about, you’ve identified the most pressing problems a manager deals with.
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Make Every Link in Your Business Chain Stronger With Business Management Consulting
For businesses of every kind, being successful is directly tied into effective management. But what is good management? We hear the word thrown around, but everyone’s conception of “good” management is slightly different. Maybe it’s because there are so many factors of business that need to be managed – some receiving a great deal of focus by some “managers” while other facets of business receive less attention.
Businesses are a piecing together of so many parts – a collection of links in a chain that can either fall into disrepair or become reinforced over time. Sometimes we can’t control the elements that inevitably influence the strength of the chain, but we can take steps to ensure its longevity.
All metaphor aside, businesses truly are only as strong as their weakest link. With that in mind, why not give your business the opportunity to put its best foot forward? Optimizing business factors like personnel, teamwork, employee training, and strategic planning allow businesses to strengthen the many parts of their day to day operation that can be controlled, and make business better and more effective in the end.